Refund policy
Our “Bead Happy” guarantee
We’re confident that you’ll be delighted with your purchase, but if not, please don’t worry. Just contact us with your concern, and we’ll do our best to drop whatever we’re doing to quickly correct any errors or right any wrongs, so you can always shop with confidence and bead happy!
If you’re unhappy with any pattern you’ve purchased, at your preference, we’ll either quickly resolve the issue to your complete satisfaction or immediately issue you a full refund of the purchase price.